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While the access audit recommends ways of making a building or service more accessible, there may be areas where structural design may not allow much change. Even in case of an emergency, the staff needs to assist customers/users with disabilities confidently without causing any injury to him/her or to other users.
Training also ensures that the staff is confident and does not feel uneasy, or simply be uncertain about dealing with customers/visitors with disabilities.
- Disability Equality and Awareness Training
The managements are encouraged to ensure that Disability Equality & Awareness Training is provided for all staff. It should be a part of induction training and repeated at regular intervals throughout their careers.
- Access Awareness Training
We offer a wide range of tailored training programs on accessibility in built environment and services for different stakeholders.